Remote Working and Communication with Clients
With the evolving COVID-19 situation, Jones Divorce Mediation is committed to providing a safe environment for our clients and our employees. As such, we will continue to provide services to all clients, potential clients and communicate with our colleagues via email, telephone and Zoom.
We are following all recommended safety procedures as they are publicized but we do not plan to close our office. Throughout all of this, we do not expect our daily interactions with our clients to change and we will continue to provide reliable mediation services. We are dedicated to working with our clients to ensure they feel supported and comfortable in this ever-changing global climate.’
All of our mediators and support staff continue to be available by email or telephone which can be found here. If you are a new client looking for legal advice, please contact us at firstname.lastname@example.org or (403) 351-3625.
Communication with Our Office
Zoom is a reliable cloud platform used for video and audio conferencing and is extremely easy to use! At the time of your scheduled meeting, the mediator will send you an email with your meeting ID which you can then use to enter the meeting. You can access the meeting from a desktop computer, or you can download the App to access Zoom through your cellphone.
If you want to download Zoom, visit the App Store or Google Play Store. The set up is very user friendly and our office has put together a step by step guide. If you require any assistance with Zoom, please contact us and will be happy to help!
Attending Jones Divorce Mediation
For those needing to attend our office in-person, we ask that you make an appointment in advance and answer the following questions for the health and safety of everyone in our community:
- Are you experiencing a fever, new cough that started within the last 14 days, sore throat or any other new signs of respiratory illness?
- In the last 14 days before illness onset, have you travelled anywhere outside of Canada?
- In the last 14 days, have you had close contact with a confirmed or probable case of COVID-19?
- Have you had close contact with a person with acute respiratory illness who has travelled anywhere outside of Canada within the 14 days?
Any person entering our office will be screened in accordance with the latest Alberta Health Guidelines.